AI video monitoring for shared properties

Your cameras see everything.
Sereno tells you what matters.

Sereno watches every camera on your property around the clock and flags the incidents that cost you money and goodwill — illegal dumping, parking overstays, tailgating, loitering — with photo evidence, instant alerts, and board-ready incident reports. No new hardware: it works with the cameras you already own.

  • Works with existing IP / RTSP cameras
  • Evidence photo attached to every alert
  • No facial recognition — privacy-aware by design
Sereno — live monitoring
Watch a real Sereno session on a live parking structure: five violations caught across four cameras, evidence photos and all — in under two minutes.
$300–$400/mo what a single contaminated recycling load can cost an association
24/7 coverage without paying anyone to stare at a video wall
Minutes, not days from incident to an email in the office — with the photo attached
0 new cameras connects to the RTSP / IP cameras already on your walls

Evidence, not anecdotes

Board-ready reports, after every session

Sereno doesn't just detect — it documents. Each incident is logged with severity, camera, video time and wall-clock time, a plain-language finding, and photographic evidence of both the moment and the person involved. At the end of a session, everything is compiled into a letterhead PDF your association can attach to a violation notice or review at the next meeting.

  • Executive summary with incident counts by category
  • Separate HOA-violation and security-event registers
  • Evidence stills embedded — confirmation moment and person involved
  • Delivered automatically after every monitoring session
First page of a real Sereno incident report: letterhead, executive summary, and a table of incident counts by category
The top of a real report generated by Sereno — 5 incidents across 4 cameras, summarized for a board.

Who Sereno is for

Built for the people who answer for the building

Condominium balconies

Condo associations & HOAs

Dumping fines, parking disputes, and "who left this here?" arguments end when there's a timestamped photo. Sereno documents violations neutrally, so the board enforces rules with evidence instead of accusations.

  • Trash & recycling violations caught in the act
  • Guest-parking time limits enforced automatically
  • Owner-meeting-ready PDF incident reports
House keys on a table

Property managers

You can't be on-site everywhere. Sereno is — across every property in your portfolio. Alerts land in the office inbox with the photo attached, and each site's web portal gives you live cameras and a violations dashboard from anywhere.

  • One live portal per property — no software installs
  • Email & webhook alerts to the tools you already use
  • Documentation that holds up in fee disputes
Wall of CCTV security cameras

Security firms & guard services

Multiply your guards instead of your headcount. Sereno pre-screens every feed and escalates only real events — tailgating at gates, loitering at access points — so one operator can supervise many sites well.

  • Tailgating & loitering detection at doors and gates
  • Same subject tracked across cameras automatically
  • Webhook alerts straight into your dispatch workflow

The product

Everything between the camera and the decision

🗑️

HOA violation detection

Illegal dumping into recycling, trash abandoned beside bins, and vehicles overstaying temporary-parking limits — each confirmed over time to avoid false alarms, each with an evidence snapshot.

🚪

Tailgating & loitering

Doors and vehicle gates are watched for people slipping in behind a resident or a car, and for anyone lingering at an access point before they try.

🔁

Cross-camera tracking

The same subject is re-identified as they move from camera to camera by appearance — no facial recognition, no camera-to-camera wiring, no floor plan required.

📬

Alerts where you work

Email with the evidence photo attached, plus JSON webhooks for Slack, Discord, SMS gateways, or your dispatch system. Throttled so one incident never floods an inbox.

🖥️

Live web portal

A sign-in portal per property: live annotated camera wall, a filterable violations dashboard with click-through photo evidence, and every incident report viewable in the browser.

📄

Board-ready incident reports

Every monitoring session ends with a professional PDF: executive summary, numbered HOA-violation and security-event registers, severities, timestamps, and embedded photos.

🎥

Your existing cameras

Any RTSP or HTTP camera stream connects directly. Dropped streams reconnect automatically with backoff — a dead camera never takes the system down.

🧠

AI second opinion

Optionally, every flagged event is reviewed by a state-of-the-art vision model that writes a plain-language assessment: who's involved, whether it's genuinely threatening, and what to do.

How it works

Live in an afternoon, not a quarter

  1. 1

    Connect your cameras

    Point Sereno at the RTSP/IP camera streams you already have. Mark the zones that matter — the dumpster, the gate, the guest parking — right on a still frame.

  2. 2

    Sereno watches

    Every feed is analyzed continuously. Detections are confirmed over time — a bag must travel with a person, a car must actually overstay — so alerts mean something.

  3. 3

    You get the evidence

    The office gets an email with the photo before anyone opens a dashboard. The portal shows live cameras and every incident. The board gets the PDF.

On the roadmap

Tell Sereno what to watch for.
In plain English.

Every property has rules no off-the-shelf product ships with. Soon you won't need us to build them: describe the rule the way you'd tell a guard, and Sereno turns it into a working detector — zones, time limits, alert severity and all — for you to review and arm.

  • Write rules like policies, not configuration files
  • Sereno proposes the detector; you approve before it goes live
  • Powered by the same AI that reviews flagged events today

Where Sereno is headed

Shipping steadily, in the open

Available today

  • HOA violation detection — dumping, abandonment, parking overstays
  • Security events — tailgating and loitering at doors and gates
  • Cross-camera subject re-identification
  • Email + webhook alerts with photo evidence
  • Live customer web portal with violations dashboard
  • Automatic PDF incident reports
  • Live RTSP/IP camera ingest with auto-reconnect
  • Optional AI vision review of every flagged event

Coming next

  • Natural-language detection specs — define your own detections in plain English; Sereno builds the detector, you approve it
  • Daily digest — one dated PDF covering all activity across a day
  • Visual zone editor — draw monitored zones on a still frame
  • Self-calibrating detection that adapts to each camera's viewpoint
  • Scheduled overnight monitoring with a morning report

Privacy, by design

Watchful is not the same as invasive

Sereno identifies subjects by appearance — clothing and shape — not by face. There is no facial recognition, no identity database, and no cloud dependency for detection: analysis runs on-premises, and your footage stays yours. Residents get a safer building, not a surveillance state.

See Sereno on your own footage

Send us a clip from one of your problem areas — the dumpster corner, the guest parking, the garage gate — and we'll show you exactly what Sereno would have caught, evidence photos and all.

Prefer email? hello@serenohq.com